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Terms and Conditions

Refund/cancellation policy

Privacy policy

Please understand that appointment times are limited. If you must cancel your appointment, we respectfully request 24 h notice. Missed appointments, or appointments canceled without 24 h notice, will incur a fee of $50.


Once you start the Metabalance Method you may cancel the program within the first two weeks for a full refund.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To comply with any applicable laws and regulations.

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